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CONTACT INFO

We generally work within a 50 mile radius of our main office (Crondall, Surrey). Please call us with your location to see if we can help you.

OFFICE LINE

01252 645589

EMERGENCY

01252 645589

WORKING HOURS

8:00am – 5:00pm

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OUT-OF-HOURS PROCEDURE

At Heathland Heating Services Ltd our business hours are 8am – 5pm.

Our goals are to return your after-hours call within 1 hour and to arrive with you within 4 hours of your call. *

*We cannot guarantee these responses unconditionally. Weather, traffic and other unforeseen circumstances may prevent us from meeting those goals. Nevertheless, we will do everything possible to get to you and resolve the issue as quickly as possible. The company charges a minimum call-out fee for all appointments, regardless of work carried out. If for some reason we are unable to carry out works during attendance, the minimum fee would still be payable for our attendance (see company Terms & Conditions), plus the cost of any additional labour time and parts/materials if used.

For details on our standard call-out fees and hourly rates please click here.

Out-of-hours call-out Charges

DOMESTIC:
Mon-Sat, 5pm – 12pm £90 incl VAT (Includes first ½hr)
£63 incl VAT every hour after
Sunday & Bank Hols, £120 incl VAT (Includes first ½hr)
£84 incl VAT every hour after
COMMERCIAL:
Mon-Sat, 5pm – 12pm £360 incl VAT (Min 4 hrs)
£90 incl VAT every hour after
Sunday & Bank Hols, £480 incl VAT (Min 4 hrs)
£120 incl VAT every hour after

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For non-emergencies and general enquiries, please fill out the form below. We’ll respond as soon as possible.

Privacy statement: We will only use this information in order to answer your query. We will NOT use this information for marketing. We will not share this information with ANY third parties. Your question will arrive to us as an email; we will delete this email along with any subsequent emails promptly once we have answered your query. For more details, please refer to our Privacy policy.